Platform for visual collaboration

Save time, money and travel with Vadio

Conduct inspections, service, and support using video
- without any downloading or need of an app.
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Try Vadio for free
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Trusted by global companies
What is Vadio?

Vadio is your complete platform for:

Inspections
Quote clarification
Customer support
Recordings
Service and troubleshooting
Claims and warranty
Customer orders
Meetings and documentation
Video consultations

Efficient video inspections

Inspect buildings, homes, or installations without traveling. With Vadio, you can meet the customer via video, see the problem clearly, and document everything in real time.
Send a link and the customer connects, completely without an app
See what they see, and guide them through the inspection.
Capture screenshots and notes for documentation
Record for follow-up and task distribution

Clarify details and send offer

No more back and forth emails or unnecessary site visits. Use Vadio to align expectations and confirm project details quickly
Connect with the customer via video link
Discuss needs and visualize the job directly
Take screenshots and add comments for clarity
Send an accurate quote right away

Handle customer inquiries

See the problem, don't guess it! Vadio makes customer service visual. Instead of long explanations over the phone, support can see the problem directly and guide the customer to a quick solution.
Send the customer a Vadio link
See what the customer sees through their mobile camera
Guide them step by step in real-time
Save time, avoid misunderstandings, and resolve quickly

Let the customer record themselves

With Record & Send, the customer can show the problem — even when you're not available
Send the customer a secure Record & Send link
The customer records video directly from their mobile
The video is automatically uploaded to your dashboard
Review and respond when you get to work

Solve customer issues remotely

Guide customers step by step through simple repairs or troubleshooting — without sending out a technician
Start a live video with the customer
See the problem and provide immediate guidance
Use screen annotations and chat to explain
Record or document for quality assurance

Handle claims or damage cases efficiently

Inspect damages, confirm warranty cases, and document repairs without leaving the office
Invite the customer or supplier to a video meeting
Document the issue with screenshots and notes
Record to add to the case file
Share the documentation for further follow-up

Let customers book video calls directly from your website

Integrate Vadio booking on the website so customers can schedule inspections or support directly
Add Vadio's booking tool to the website
The customer selects a time and confirms via SMS
Meeting link is automatically created
Join directly via browser without app or download

Keep the team aligned

Use Vadio for quick internal meetings, onboarding, or visual reporting from the field.
Start instant video calls between colleagues
Share files, images, or screen views directly
Take notes and screenshots during the meeting
Save recordings as visual documentation

Meet customers safely online

For coaches, advisors, or specialists — Vadio Consult offers secure and reliable conversations with full control over documentation.
The customer books online or receives a link
Easily start a secure video consultation
Share resources or take notes during the session
Keep everything securely stored in your dashboard
How does Vadio work?

Only 3 simple steps to get the job done

Get started
Step 1

Send a link

Start a video call via SMS or email
Step 2

See what they see

Provide guidance and solutions via video
Step 3

Document & share

Take screenshots, notes, and recordings

Vadio makes it easy to engage customers in meetings through SMS notifications, and the notes feature gives me complete oversight – I am very satisfied and will continue using this service.

Gjermund T. Kittilsen
Sales Manager and Partner at
Getonnet

Our customers receive faster and better follow-up with Vadio, and we work much more efficiently internally and across locations. This results in more professional customer service and an easier day for everyone.

Bård Stian Rui
System Manager at
Noba Consulting

Vadio is a reliable partner that delivers quality and excellent follow-up. The solution makes us more efficient in our daily operations, and we are happy to recommend Vadio to others.

Oddbjørn Gustavsen
CEO
Soly Group

Do you want to see how Vadio fits your business?

Schedule a demo or create an account and test it yourself
Book a demo
Get started
Why use Vadio?

We provide maximum value

Vadio is designed for practical professionals in all industries who need faster communication, fewer emergency calls, and smarter documentation.
Get started
Norwegian-developed and secure video platform
Your data is 100% safe and protected with us
Hosted at AWS Stockholm (GDPR compliant)
User-friendly - we have built Vadio together with our customers
No app or download required – works in all browsers
Reduces costs and CO₂ emissions
News

New features that save time - every day

Discover two features that save time, simplify processes, and improve daily workflow.

Let customers schedule the video call

With our booking solution, customers can easily schedule video inspections or video calls with you online. This leads to a more efficient workflow and eliminates time-consuming back-and-forth coordination.
Customers book an appointment with you via your website
You choose the time and employee for the meeting
Video inspections can be conducted from anywhere
Recordings can be shared with the customer and stored securely
Learn more

Customers record themselves via a recording link

With Record and Send, customers can film and submit a situation directly from their mobile phone. Perfect for obtaining quotes, inspections, claims follow-ups and pre-checks – and everyone saves time, travel and costs.
The customer receives a recording link via SMS
Customers are guided through steps during the recording
The recording is sent to the recipient(s) for evaluation
Provides quicker resolutions and can increase revenue
Learn more
Benefits

Drive less, achieve more!

On average, Vadio users save 3.75 hours and 15.3 kg of CO₂ each week per employee. They not only free up valuable time but also reduce costs, which over time contributes to increased revenue.
Get started

Time

frees up valuable time for both the company & the employees

3.75 hours

saved weekly

Money

reduce costs and increase revenue

$200

saved weekly

Nature

save the environment and become greener

15.3 kg

saved weekly
Check for yourself what you can save with
‍our savings calculator💰
Integrations

Get more value out of the tools you use

Connect Vadio with other applications you use through our open API solution. We are happy to assist you in setting up integration with third-party applications for a more efficient workday.
Learn more