The customer can film and submit 24/7
Self-recording solution
Let the customer film themselves
With Record & Send, customers can easily record and send videos of errors, installations or questions – directly from their mobile phone. You get a full overview without having to travel, and can provide faster feedback and better service.
Register your interest now!
Record & Send is launching soon! Register your interest to get early access and the opportunity to influence the solution:
Record & Send is launching soon! Register your interest to get early access and the opportunity to influence the solution:
Trusted by global companies
What is this?
Simple self-recording solution
Our Record & Send feature allows customers to quickly film and submit a video of the issue – without any appointment booking, app or download. You receive all the necessary information in minutes and can provide an accurate answer or quote right away.
Get started
The old way: unnecessary trips
The downside of the old way
The new way with Vadio
The customer films and sends via link
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You get all the details in one place
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Quick assessment without travel
Step 1
Customer starts recording
The customer opens the link and begins recording on their mobile phone — without an app or login
Step 2
Films and documents
The customer films the area, equipment or problem while following a simple checklist.
Step 3
Send and get faster responses
The recording is sent to one (or more) who can provide assessment, quotation or feedback.
Vadio makes it easy to engage customers in meetings through SMS notifications, and the notes feature gives me complete oversight – I am very satisfied and will continue using this service.
Gjermund T. Kittilsen
Sales Manager and Partner at
Getonnet
Our customers receive faster and better follow-up with Vadio, and we work much more efficiently internally and across locations. This results in more professional customer service and an easier day for everyone.
Bård Stian Rui
System Manager at
Noba Consulting
Vadio is a reliable partner that delivers quality and excellent follow-up. The solution makes us more efficient in our daily operations, and we are happy to recommend Vadio to others.
Oddbjørn Gustavsen
CEO
Soly Group
Benefits
Benefits of Record and Send
The customer does not have to take time off.
The customer films when it suits them – no need to be home during the day or wait for an appointment
Save driving and time
You avoid unnecessary trips to the customer just to "see the problem" - everything is submitted in advance
Start your day from your inbox
When you show up for work, finished recordings are ready, so you can start quoting or troubleshooting right away.
Faster quote & startup
Video gives you the basis you need to assess the case and send a quote much earlier in the process
Increased assignments & revenue
Less travel means more time for billable work, allowing you to take on more assignments during the week
Better customer journey
The customer avoids coordination and waiting – one link, quick submission, and professional follow-up
News
Ordering solution that saves you time
Discover features that cut time, simplify processes and improve the flow of your everyday life.
Let customers book the video call
With our booking solution, clients can easily book video visits or video calls with you online, allowing for a more efficient workflow and eliminating time-consuming back-and-forth coordination.
The customer books an appointment with you via your website.
You decide the time and employee who will take the meeting.
Video inspections can be done from anywhere
Recordings can be shared with the customer and stored securely
